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Privacy Policy

This privacy statement discloses the privacy practices for all products and services offered by eBanyan.

» Personally Provided Information

You do not have to give us personal information to visit our web sites. If you choose to provide us with additional information through an e-mail message, inquiry form, survey, etc., we will only maintain the information as long as needed to respond to your question, inquiry, or to fulfill the stated purpose of the communication. Except for authorized law enforcement investigations, we do not give, share, sell or transfer any personal information to a third party.

» Intrusion Detection

For site security purposes and to ensure that this service remains available to all users, we employ software programs to monitor traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. In the event of authorized law enforcement investigations, and pursuant to any required legal process, information from these sources may be used to help identify an individual.

» Registration and Ordering

During registration or transactional process users are required to give their contact information. We also may collect demographic information such as job title, company information and professional background. We use this information for internal purposes to communicate with users and provide requested services. Additionally, we collect users information, for our website visitors, to provide a more personalized experience on our sites. We use aggregate demographic information about our audience to improve our service, for marketing and industry reporting purposes. For our services that require payment such as products and subscriptions, we also collect bank and credit card information such as account name, number and expiration date, which is used for billing purposes only, and is not otherwise shared.

» E-mail Newsletters

If users wish to subscribe to our e-mail newsletters, we ask for contact information. We use this information in the same manner as we use contact information in the registration and ordering process described above. Recipients of our newsletters can unsubscribe using the instructions listed at the end of the e-mail newsletter.

» Surveys and Contests

From time to time we invite users to provide information via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether to disclose requested contact information such as name and mailing address and demographic information. In addition to other uses set forth in this policy, contact information collected in connection with surveys and contests is used to notify the winners and award prizes, to monitor or improve the use and satisfaction of the site, and may be shared with sponsors of such surveys or contests.

» Tell-A-Friend

If users elect to use our referral service for informing a friend about our sites and services, we may ask them for the friend's name, and e-mail address. eBanyan will store and use this information to send the friend an invitation. This information may also be used to provide information about our company and related products and services. The friend may contact us as specified in the tell-a-friend message to request that no further communications be sent.

» Communications with Us

We have features where users can submit information to us such as our feedback forms. Letters to the editor and similar submissions may be made public. Requests for service, support or information may be forwarded as needed to best respond to a specific request. We may retain e-mails and other information sent to us for our internal administrative purposes, and to help us to serve customers better. Communications from Us: Service Updates, Special Offers In order to best serve our customers, we may send updates that contain important information about our sites and services. For example, we send new members a welcoming message, and verify password and username for our password-protected sites. We may also communicate with a user to provide requested services and for account-related issues via e-mail, phone or regular mail. Users will receive information directly related to their registered services, so they always are kept informed. We offer our users the option to receive information about our company, related products, services and special deals. Users can choose not to receive these communications

» Automatic Data Collection

Our web sites have features that automatically collect information from users, to deliver content specific to users' interests and to honor their preferences. This information assists us in creating sites that will serve the needs of our users. We use "cookies," a piece of data stored on the user's hard drive containing information about the user. Cookies benefit the user by requiring login only once, thereby saving time while on our site. If users reject the cookies, they may be limited in the use of some areas of our site. The use of cookies and pixels enable us to track and target the interests of our users to enhance the experience on our sites. Some of our business affiliates use cookies on our sites in ads or promotions. However, we have no access to or control over these business affiliates' cookies; we urge users to read their privacy policies for information. For site management and statistical purposes, we collect information through standard Web logs. These Web logs contain the domain name or IP address from which you connect to our site, the date and time you access the site, search terms, and the pages visited. We make periodic checks of the types of browsers/operating systems used and of the pages from which you direct-link to our site. We regularly delete raw data logs from the system. We create summary statistics from the Web logs in order to measure the number of visitors to the various sections of our site and to help make the site more useful. We may combine demographic information supplied by a subscriber at registration with site usage data to provide general profiles about our users and their preferences in the content of the site and advertising. We may share this composite information with our advertisers and business affiliates to help them better understand our services. Correction and updating personal information If a user's information changes or if a user no longer desires our products or services, we provide a way to correct or update that user's personal data. The user must contact customer support at support.ebanyan.com and can request for change of information


» Security

We use reasonable precautions to protect our users' personal information and to store it securely. Access to our users' information is restricted including the sensitive information. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The servers on which we store personally identifiable information are kept in a secure environment.


» Links

Our web sites contain links to other sites. eBanyan is not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site to which we may link that may collect personal information.


» Notification and Changes
In case we change our privacy policy we will post those changes on this page so our users are aware of what information we collect, how we use it and under which circumstances. Users should check this policy frequently to keep them inform of any changes. For questions about this privacy statement, the practices of this site or any dealings with eBanyan Inc. contact us at: 408-727-7700






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